IT Field Service Technician
An excellent opportunity to develop additional Networking and Server technical skills available in Exeter, ;The Field-based Network Technician works within our Technical Services team and is responsible for providing the technical support to our customers both onsite and remotely. On a day to day basis, you are focused on installing and supporting network devices, PCs and Servers for our ;In-house and vendor training will be provided. Location:Field Based - Devon, Exeter, Taunton Salary:£18,000 - £20,000 (Dependent on skills and experience) + car, phone, laptop, benefits package, certified training, overtime, TOIL The role will include driving to customers sites to provide technical support within SLA, this may include facilitating customer adds, moves & changes, customer roll outs and other project-based installs. As a field-based network technician you will deal with a variety of scenario's allowing you to utilise your varied knowledge of networking specifically knowledge around Cisco equipment. When not on a customer site you may be providing remote troubleshooting skills or utilising your time to expand your knowledge through self-study. There will also be an On-Call requirement of not more than 1 week in 5. Desired Certifications Comp TIA Network +, Cisco ICND1, CCNA, CCNP Knowledge of the following would be advantageous: Cisco, Draytek, Zyxel, Netgear routers Cisco, 3Com and HP switches 1st/ 2nd line PC hardware and Microsoft desktop and server support Person Specification: Full UK Driving Licence and competent driver Good communication skills both written and spoken English Customer Service skills Previous experience providing network & pc/server support All offers are subject to satisfactory pre-employment checks.