IT Field Service Technician

Recruiter
Comms care Ltd
Location
Frieze Hill, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
26 Sep 2019
Ref
1258617356
Contract Type
Permanent
Hours
Full Time
An excellent opportunity to develop additional Networking and Server technical skills available in Exeter, ;The Field-based Network Technician works within our Technical Services team and is responsible for providing the technical support to our customers both onsite and remotely. On a day to day basis, you are focused on installing and supporting network devices, PCs and Servers for our ;In-house and vendor training will be provided. Location:Field Based - Devon, Exeter, Taunton Salary:£18,000 - £20,000 (Dependent on skills and experience) + car, phone, laptop, benefits package, certified training, overtime, TOIL The role will include driving to customers sites to provide technical support within SLA, this may include facilitating customer adds, moves & changes, customer roll outs and other project-based installs. As a field-based network technician you will deal with a variety of scenario's allowing you to utilise your varied knowledge of networking specifically knowledge around Cisco equipment. When not on a customer site you may be providing remote troubleshooting skills or utilising your time to expand your knowledge through self-study. There will also be an On-Call requirement of not more than 1 week in 5. Desired Certifications Comp TIA Network +, Cisco ICND1, CCNA, CCNP Knowledge of the following would be advantageous: Cisco, Draytek, Zyxel, Netgear routers Cisco, 3Com and HP switches 1st/ 2nd line PC hardware and Microsoft desktop and server support Person Specification: Full UK Driving Licence and competent driver Good communication skills both written and spoken English Customer Service skills Previous experience providing network & pc/server support All offers are subject to satisfactory pre-employment checks.

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