We have a great opportunity for a degree qualified or equivalent person to work in a diverse manufacturing environment. We are looking for a professional, quick learning, enthusiastic and self-motivated Infrastructure Analyst to join a small but dynamic team. Candidates must have the ability to deal with users at all levels and work under pressure. The successful individual will be technically minded, have strong experience configuring and supporting Windows based environments and networks and is a strong team player. Key Responsibilities The Infrastructure Analyst will provide quality IT infrastructure support to clients both directly in person or remotely and also indirectly through the internal service desk Provide 2nd and 3rd line technical support (network, servers, storage, security, email, etc) within service based SLAs. Configuration and installation of servers, software and networks. Lifecycle management of internal IT projects Create and maintain all technical documentation as well as IT policy & procedures. Involvement in procurement and scoping of server and network technologies. Train other IT staff where necessary Key Skills: Excellent Windows Server administration - MS Server, Active Directory as well as Group Policy experience Excellent networking skills - Cisco switching & routing VMware virtual server experience Veritas Netback Creating detailed technical documentation ITIL qualified or experienced Desirable Skills: Lotus Domino Server NetApp SAN LANDesk SQL Server 2012 Working Hours 8:30 - 5:00 Mon - Thurs 8:30 - 1:30 Fri. Flexi-time of 30 minutes at either side of the core hours are available Mon - Thurs Excellent pension scheme and generous company benefits, plus free on-site parking.