Complaints Handler

Recruiter
Huntswood
Location
Leeds, UK
Salary
Competitive
Posted
10 Sep 2019
Closes
17 Sep 2019
Ref
1256393653
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Due to an increase in headcount on our projects in West Yorkshire, we will be running a registration & assessment centre in Leeds on 18th and 19th September

Role overview:

You will be dealing with a variety of complaints, where you will be responsible for the customer's end-to-end journey through the complaint handling process.
  • Location: Leeds/Halifax - you must be flexible
  • Shift Pattern: TBC - However you must be flexible for either early or late shifts
  • Rate: £140 per day
  • Start date: October 2019
  • Duration: End of December 2019 - with a view to extend

The ideal candidate will have:
  • Strong complaint Handling experience
  • Excellent Customer Service
  • The ability to work quickly and accurately in a target-driven environment
  • Previous administration experience
  • Excellent organisational skills and problem-solving ability with keen attention to detail
  • Must be responsible for managing own time effectively, including the prioritisation and organisation of tasks

Benefits:
  • This is an excellent opportunity to gain experience in a professional and challenging environment, working for a well-known financial services organisation
  • The chance to build a relationship with Huntswood, which should open doors to further contracts

About us:

We support clients across a range of regulated industries: financial services, payments, utilities, travel, pharmaceuticals and gaming. Firms of all sizes choose us because of our successful track record of balancing regulatory expertise with end-to-end operational support, backed by technology and innovation.

What are we like to work with: Dependable, driven and collaborative

It's not just about what we do, but the way we do it. And it's our values that make us special.

Interested? Apply now

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