Travel Consultant - Worldwide Team

Manchester, UK
30 Aug 2019
28 Sep 2019
Contract Type
Full Time
A fantastic opportunity has arisen to work as a Reservations Consultant for the USA and Caribbean within a company who specialises in luxury travel. A fantastic salary and benefits package is being offered for an experienced Travel or Reservations Consultant with worldwide destination knowledge. This permanent role will offer a salary of up to GBP19,939 plus overtime for Saturday hours and extra commission of GBP5,000 - GBP10,000 per year. The successful candidate will have at least 3 years experience working as a Travel/ Reservation Consultant.

About the Role:
To proactively sell Holidays to clients providing exemplary customer service at all times
To actively work with your team by demonstrating a positive example, and carry out designated tasks as requested by your Reservations Manager
To attend supplier training sessions, plus on-going delivery of accurate product information as a result
To ensure any impact on sales issues you uncover, are always referred to your Reservations Manager, to be solved together. Where relevant to also refer to the Assistant / Head of Reservations
To ensure that training needs are met in consultation with your Manager
To keep yourself up to date with the latest trends within your market place
To assist your team with any queries they have on a day to day basis
Provide support and assistance for other teams when necessary
To achieve your individual sales and margin targets - monthly and annually
To ensure that you assist your team to achieve the monthly financial targets
To work as a valued member of the team and assist colleagues in their absence
To maintain your own personal level of expertise, both technical and product knowledge
To assist the Manager to reduce errors year on year for your team contributing towards a financial reduction for the entire department
To report and assist to solve all impact issues for your geographical area
To ensure that you are asking for the sale at every available opportunity - and to accept coaching and feedback to help achieve same

Essential Skills & Experience
Previous travel experience within tour operator
Knowledge of worldwide destinations desirable
Previous experience working on Galileo or Dolphin would be an advantage
Excellent customer service skills essential
Flexible and committed approach

About The Benefits
Monday - Friday 9.00 -5.30 and Saturdays 9.00 - 1.00 on a rota basis, paid as overtime
Salary of GBP19,939
Commission paid monthly with OTE of GBP5,000 - GBP10,000 per annum
23 days holiday per annum
Contributory pension
Opportunity to travel
Free parking
To Apply
If this sounds like a role you will LOVE, please send your CV

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on

Similar jobs

Similar jobs