Receptionist

Location
Sandiacre
Salary
£18000 - £19000 per annum
Posted
12 Sep 2019
Closes
10 Oct 2019
Ref
00098152
Contact
Recruitment Genius Ltd
Sector
Public Sector
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
Immediate vacancy for a reliable and warm receptionist to join this beautiful care home.

Sandiacre is a modern, purpose-built care home, recently redecorated throughout, offering leading residential, nursing & dementia care and short-term respite care.

The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and being a dependable support to the home manager.

Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties, provide additional administration support to the home manager on a daily basis, predominantly HR related administration duties, ensuring that the strictest confidentiality practices are followed at all times
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:
- Excellent customer service skills
- IT literacy - competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills and a great team player
- Neat and well presented
- Excellent written and verbal English.

Why work for this care home?

- FREE specialist training and support to all successful applicants

- Great wage

- Bank holiday supplement pay

- Optional Pension Scheme

So if you are looking for a new and exciting opportunity and are committed and passionate about providing the highest quality care then they want to hear from YOU!

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