Trainee Customer Service Representative
Trainee Customer Service Representative - Monday to Friday 9am to 5pm.
Wilmslow, Cheshire SK9 3RN
£17,000 - £19,000 + Company Benefits Package (Salary increase up to £2,000 after 12 months service based on performance)
Excellent career-development opportunity for a candidate with at least 1 year's office experience. Full Training and Support Provider
Are you looking to join an industry leader? Are you looking for a role with supportive team atmosphere where full training is given? We are looking to meet with confident communicators who thrive in a fast-paced environment and are looking to embark on a challenging career.
Within this varied and interesting position, you will be taking calls from customers, dealing with their ordering requirements, building strong business relationships, and identifying sales opportunities where appropriate.
Extensive training will be given to the successful candidate in all aspects of the role, product portfolio and the chemical industry as a whole. Whilst you will mostly be dealing with your own customer base, you will also be expected to support your colleagues as and when required. Whilst there is an element of sales, your focus will be on advising customers of their deliveries, product information and making sure you deliver an excellent customer experience expected from a global company.
Who we are:
With over 115,000 customers across 100 countries, we are a leading $14 billion global distributor of speciality consumables, food ingredients and chemicals serving the pharmaceutical, cosmetic and manufacturing industries.
You must be numerate and have a reasonable understanding of MS Office packages such as Word and Excel. Highly organised, you will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment. A customer service background would be desirable. Experience of SAP would be advantageous.
What we offer in Return:
+ 33 days holiday including bank holidays
+ Generous pension scheme
+ Life insurance option
+ Discounted Childcare vouchers
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
We are a great team of people, a great place to work and offer all the benefits you’d expect from the world’s #1 at what we do. Come and join us in a business with a global focus where your quality can make a real difference
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.