Client Relations Manager

Harris Lord Recruitment
Horsham, UK
09 Sep 2019
12 Sep 2019
Contract Type
Full Time
Wow - this is a fantastic role for an award winning company!

Our client based in Horsham is looking for a Client Relations Manager to join their innovative and forward thinking organisation.

Are you an experienced Account Manager? That's both hands on and consultative? Do you embrace technology? This is an exciting and role that will be looking after a numerous amount of clients through effective and attentive Account Management.

Key responsibilities & tasks:

* Building rapport and a close relationship with clients

* First point of contact for existing clients

* Resolve customer issues

* Establish yourself as a trusted advisor

* Maintain regular contact with existing and potential clients

* Share your knowledge with colleagues and clients

* Identify up selling opportunities

* Attend events

* Consider opportunities and threats with client

* Review service plans

* Help to drive clients growth

* Attend client visits

* Support clients throughout

Key skills required:

* Rapport Building

* Client visits and demonstrations

* Presenting skills

* Strong focus on customer service

* Be able to demonstrate prioritisation of your work

* Have a consultative approach

* Identify opportunities

* Experience in customer care

* Experience of working with the full Microsoft Office Suite

* Highly organised - event planning experience useful but not essential.

Personal Profile:

* A positive & proactive individual

* A real people person

* Consultative

* A natural communicator

* Team player willing to go above and beyond to achieve goals

* A resourceful individual

* A drive to contribute to new ideas


£27,000 - £28,000

Discretionary bonuses

25 Days Annual Leave plus Public Holidays

Private Medical Insurance

Company Pension

Free parking

Located in Horsham but will involve client visits

Does this sound like your new dream role then please send your CV today!

Harris Lord are acting as an Employment Agency in relation to this role.

Account Manager, Customer Account Manager, Customer Service, Recruitment, Client Relations, Clients, Customer Relationship Manager, Consultant, Relationship Building

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