Luxury Tailormade Consultant

Prospects 4 Leisure Travel
East Sussex, UK
09 Sep 2019
02 Oct 2019
Contract Type
Full Time
Luxury Tailormade Travel Consultant

This independant luxury Tour Operator based in Sussex specialising in the niche sports travel industry are looking to expand their small sales team. You will have experience of tailormaking luxury holidays for an indpendant Tour Operator, a passion for trave land preferably watersports.

  • To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations
  • To work towards individual sales targets and meet Key Performance Indicators
  • To learn and become conversant with all computer software applications
  • To develop excellent product knowledge for immediate sales area but also within all areas of the company portfolio

  • Taking responsibility for the customer journey from first contact to post travel and repeat travel
  • Demonstrating excellent attention to detail and accuracy in all communication with customers
  • Speaking to all customers on the phone and organising their holiday, by effectively listening to them and their requirements
  • Using sales skills to convert into bookings
  • Responding by e-mail to all internet based enquiries in an efficient and timely manner
  • Recording essential data and information using company's IT software
  • Acting on any feedback or complaint swiftly, to ensure a great customer experience
  • Booking of flights and managing reservations through in-house systems
  • Conducting educational and research trips abroad, and present back to team
  • Attending trade shows, and promotional events in the UK and abroad
  • Creating content for the website, and contributing to email content and Press Releases
  • Contributing to the team over and above sales contribution

You will have worked for a luxury, independant tour operator gaining valuable destination knowledge and sales conversion skills.You will have a passion for the travel industry and watersports.

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