1st Line IT Support Engineer

Location
High Wycombe
Salary
£25000 - £30000 per annum
Posted
09 Sep 2019
Closes
07 Oct 2019
Ref
00098091
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
An established digital screen solution company based in High Wycombe is expanding and is recruiting for a 1st line IT Support Engineer to join their team and work on high-profile clients such as Sky, EE and Bannatyne.

You will ideally have at least 12 months experience in a tech support/helpdesk role offering general IT support.

This is a varied role which involves 1st line help desk responsibilities to diagnose, troubleshoot and resolve issues with routers, broadband connectivity and AV equipment.

Responsibilities:
- Monitoring and maintaining computer systems and networks
- Troubleshooting system and network problems and diagnosing and solving faults
- Raising, updating and closing client tracker tickets and updating database information
- Maintaining a high level of customer service

Skills:
- Good, fundamental knowledge of networking systems
- Good working knowledge of supporting IOS devices
- Strong communication skills

Salary & Benefits:
- £25,000 - £30,000 depending on experience
- 5 weeks holiday + bank holidays
- Pension scheme
- Professional development training.
- Free on-site parking

Located in High Wycombe.

Please send your CV.

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