Account Manager

M65 Jobsearch
Nelson, UK
02 Sep 2019
02 Oct 2019
Contract Type
Full Time
Newly refurbished, spacious, state-of-the-art office space with free parking, a social games area and a fully equipped on-site gym and shower facilities. Fantastic opportunities with training and development programmes. Excellent benefits including: Company pension and life insurance, Childcare voucher scheme, generous reward scheme.

Company provide expert energy buying and management solutions, helping large energy users reduce costs and consumption in a complex and evolving market. Account Managers are responsible for portfolio management and delivering service expectations for new and existing customers. Developing strong relationships to secure renewals/retention, working closely with field-based sales team.

As an Account Manager you will take full responsibility of:
  • Project management of all service deliverables.
  • Customer information & document management.
  • Managing client expectations.
  • Understand the capabilities of the Energy Management System and from this system deliver bill validation to a process.
  • Analysis of client data to maximise savings for customers and income generation.
  • Produce Management Information (MI) reporting for customers from the Energy Management System/portal.
  • Data checking, validation and query resolution.
  • Respond to automated, self-identified, internal and external client-raised queries.
  • Produce ad hoc, basic and bespoke contractual reports - ie accruals, budgets and consumption reports.
  • Identify on-going savings through forensic analysis of current accounts.
  • Help Identify refund savings through retrospective analysis of energy account history.
  • Development and creation of tenant specific billing system for multi sited customers.
  • Assist in developing further energy management services for existing and new customers.

The Account Manager will have proven ability to build strong relationship and effectively plan and prioritise workloads in line with KPI's.

Working hours: Mon-Fri 9-5 (Flexible)

The Client is located in Nelson, which is easily accessible from Burnley and Colne by car or public transport. They are offering a competitive salary of up to £20,000 - £25,000 together with all the other benefits listed above for the suitable candidate.

If you are interested in the Account Manager position, please apply below or contact Katie .

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