Telephone Engineer

Location
Newhaven
Salary
£25000 - £30000 per annum
Posted
03 Sep 2019
Closes
01 Oct 2019
Ref
00097954
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This leading provider of phone systems is looking for an experienced telephone engineer to join their busy engineering team.

Working in a fast paced environment the role will include:

- Installation, configuration and maintenance of business telephone systems
- Attending pre-installation customer meetings where required
- Providing excellent customer service
- Maintaining ownership of trouble tickets through to resolution, ensuring customer issues/queries are accurately recorded on the CRM system

Essential requirements:

- Experience on Panasonic NS range of telephone systems
- Good working knowledge of SIP & diagnostic tools such as wireshark
- Good understanding of LAN's & WAN's (router setup, switches etc)
- Ability to learn and expand skillsets in a variety of technical areas
- Excellent Customer facing skills
- A full UK Driving license

Advantageous:

- Experience on the Mitel MiVoice Office 250 or Mitel 3300 range of business phone systems & associated applications including CSM, UCA, Xarios etc

The Package
£25,000-£30,000 per annum depending on experience + company car + full benefits

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