Digital Project / Account Manager

Location
Sheffield
Salary
£23000 - £30000 per annum
Posted
30 Aug 2019
Closes
27 Sep 2019
Ref
00097836
Contact
Recruitment Genius Ltd
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time
Join a successful, progressive and forward-thinking web development agency that's located in Sheffield city centre. The environment is relaxed and friendly, with modern equipment and a collaborative approach to working, with a real focus on quality.

Who are they looking for?
They are looking for a good communicator who wants to get involved, get things done, and is pro-active. If you have a genuine interested in web/digital/user experience, that's a big tick. But on top of all this (this is a must), they are looking for someone who plays well with others and is friendly and nice to be around.

What's the job?
The core of the job is managing web projects, both large (e.g. full website redesigns) and small (e.g. minor website content amendments). Doing this well means getting a clear understanding of a client's requirements, taking the steps internally to get the project processed, keeping the client informed of progress and managing their expectations, being the clients advocate - making sure they deliver what they want on time and on budget, keeping track of changing project requirements and project progress, and staying ahead of potential problems.

What experience do you need?
Experience managing projects and/or client accounts is preferable. General website knowledge, e.g. what a website is, and how a website works, and a basic understanding across areas such as user experience, website design, conversion and analytics are certainly not essential but will help.

Who will you work with?
You will work closely with the whole team, including designers, developers, their Creative Director and of course their clients.

Responsibilities
- Manage internal resources
- Talk to clients and manage their expectations
- Keep projects on track and get involved to drive projects forward where necessary
- Keep track of project requirements and schedules etc.
- Create and maintain project documentation
- Perform website testing (training will be provided)

Requirements
- Great communication skills, both written and verbal
- Solid organizational skills including attention to detail and multi-tasking
- Willingness and ability to ask questions

Non-essential, but beneficial skills / experience
- Prior project management experience
- Project management degree / qualification
- Understanding of website usability and UX principals
- Prior digital agency experience

The Benefits
- Competitive starting salary
- Vibrant city centre location, near the train station, great for access by train/tram/bus
- Relaxed and forward thinking working environment