Banking Field Service Engineer

Concept Resourcing
Devon, UK
28 Aug 2019
07 Oct 2019
Contract Type
Full Time
We have a fantastic opportunity to join a leading global IT services organisation.

I am currently recruiting for a Banking Field Service Engineer in the Devon / Cornwall area.

What will your day to day activities as an ATM Breakfix Engineer include?

You will be working in the field, covering your regionalised area, completing break-fix and repair of ATMs within large banks and retailers. It is essential that you have fantastic customer service skills as you will be working with high profile customers.
  • Liaise with customers in order to diagnose faults & ensure a rapid, accurate & long term fix
  • Provide impeccable customer service
  • Complete the fix with any other necessary preventative maintenance
  • Ensure replacement parts are utilised
  • Escalate any potential opportunities for future sales
  • Update call management system with progress
  • Ensure that all spares are returned in a timely manner
  • Submit activity reports in a timely manner
  • 8am - 6pm (10 hours inclusive of travel)
  • Standby - 1 week in 3 - 24/7
  • May include some weekend working
  • You will receive a mixture of classroom / shadow training

What will you need to be considered for this opportunity?
  • It is essential that you have experience with repair / break-fix of ATM's
  • A full UK driving licence
  • Proof of right to work in the UK
  • Ability to pass vetting check which includes full criminal and financial background checks
  • It is essential that you are based within the Devon / Cornwall area, depending on your skill set, we may also consider engineers based in Bristol / South Wales
  • You would need to supply your own safety shoes and hi vis vest

What's on offer?
  • £24,000 - £27,000
  • Company Van and Fuel Card
  • Opportunity to work with industry leader
  • Full training
  • Annual salary reviews
  • Optional health care
  • 25 days holiday + Bank holidays with an additional 2 days after 10 years of experience
  • Life assurance
  • Pension
  • Appropriate standby / overtime rates

If this opportunity is of interest to you, please click apply or contact Jodie Turberfield

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