Tour Guide

PMP Recruitment
24 Aug 2019
27 Aug 2019
Contract Type
Full Time
Job Description

PMP Recruitment are looking to employ up to 4 Tour Guides on a part time basis to guide members of public around a new and exciting tourist attraction based in Pontyclun. These will be part time hours on an ongoing basis. Pay Rate: £8.21ph, start Mid August.

Purpose of the Job:

To deliver a memorable and enjoyable experience for all guests through a guided tour and performance.
Ensure that all guests and potential guests to the attraction receive the highest level of customer service at all times.Key Accountabilities:

Contribute to the commercial success of the attraction by promoting the attraction to prospective guests.
Capitalise on all opportunities for retail sales through guidebook sales, up-selling and event retail offers.
Ensure that all Processes and Policies are adhered to at all times including those concerned with health and safety and cash handling.
Carry out all tasks given by the Management Team. To carry out all other duties as requested by Management Team including general housekeeping.
Actively promote ticket sales both inside the attraction and at external locations (including street marketing).
Embrace the idea of 'the team' and actively work to ensure the success of the attraction.
• With a conscientious attitude, follow the script given and be open to receiving feedback from the management team.
Ensure you are always punctual ready to start working at the time your shift starts.
Ensure the highest standards of presentation are maintained throughout the attraction at all times.
Be courteous and professional to guests at all times.
Observe and report to the General/Duty Manager immediately any incidents which may affect the presentation, other employees or guests of the visitor attraction.Person Specification:


Experienced in drama/acting/live entertainment
Ability to engage members of the public and to gather an audience
Commitment and passion to performance and learning
Creativity and Enthusiasm
A flexible, hands-on, can-do approach
Initiative and positivity
An excellent work-ethic and desire to develop skills
Personable, presentable and highly professional
Able to work weekends, school holidays and evenings as required
Able to travel to other Continuum Attractions if requiredDesirable

First Aid training/qualification
Experience in amateur dramatics
Previous Experience of working in the Tourism Sector
Experience in group management to maintain tight booking times
Ability to speak a foreign language
Awareness of health and safety
Storytelling/Arts & Crafts/Passion for literature.Job Types: Part-time, Temporary

Salary: £8.20 to £8.21 /hour

PMP Recruitment Ltd is acting as an Employment Business in relation to this vacancy

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