SQE Assessments Co-ordinator

Recruiter
Kaplan
Location
North London, UK
Salary
Competitive
Posted
24 Aug 2019
Closes
01 Sep 2019
Ref
1243717959
Sector
Education
Contract Type
Permanent
Hours
Full Time
Job Title: SQE Assessments Co-ordinator
Location: London N7, Spring House
Hours: Full time
Contract type: Permanent
Salary: £24,899-£30,500
Reports to: SQE Head of Operations
Direct Reports: None

With Kaplan having just been awarded the contract to design and deliver the new Solicitors Qualifying Examination (SQE), now is an exciting time to be joining our driven and spirited team as we establish a major new national licensing examination. The SQE will be the sole route to qualifying as a Solicitor of England and Wales and at full capacity the exam will be taken by more than 13,000 candidates a year.

We are looking for an Assessments Co-ordinator to assist in the running of the pilots for the SQE and subsequently the introduction and running of the SQE itself. The ideal candidate will be able to work accurately both under pressure and with complex and detailed records.

This is a great opportunity for someone with experience in a relevant role or who is looking to start a career in this area.

Primary Objectives:
  • To successfully co-ordinate the running of the pilots for the SQE and subsequently the introduction and running of the SQE itself

Responsibilities:
  • Manage the tracking system for candidate registration and booking for the SQE2 pilot, ensuring that detailed and accurate records are maintained
  • Maintain the question tracking systems for the SQE2 pilot
  • Respond to enquiries from candidates, via phone and email, in a timely and professional manner
  • Produce and send out all candidate email communications in relation to the pilot
  • Respond to candidate requests made under GDPR and produce the requested data by the required deadline
  • Manage actor and assessor bookings for the oral assessments
  • Organise room bookings, catering and travel requests for staff as required
  • Attend the SQE pilot and any future assessments if required
  • Assist the Head of Operations with checking candidate result data and sending results to candidates
  • Support the Head of Operations generally with the development and maintenance of effective protocols, processes and procedures for the operational and administrative functions of the SQE
  • Support the project team and attend project team meetings as required
  • Routinely handle confidential documentation, data and information with appropriate care.

The post holder will, in addition, carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line managers. As business requirements change, the job description will be reviewed and amended in consultation with the employee.

Essential Skills and Competencies

Successful applicants will demonstrate the following qualities and experience:

Experience

Essential
  • A proven track record of working accurately with complex and detailed records
  • Demonstrable experience of being able to work under pressure

Desirable
  • Experience of a similar role in an assessment environment
  • Experience of customer service

Administrative skills

Essential
  • Exceptional planning, time management and organisational skills, and the ability to meet deadlines
  • Strong attention to detail
  • Ability to take initiative when required and work independently
  • Excellent IT skills, including Microsoft Word and Excel.
  • The ability to learn new systems and processes quickly and efficiently

Desirable
  • Knowledge of Microsoft Excel formulae

Interpersonal skills

Essential
  • Excellent oral and written communication skills including the ability to communicate professionally and sensitively with a diverse range of candidates
  • The ability to contribute as a team player
  • A confident and personable telephone manner
  • Willingness to work flexibly, including occasional weekends according to the assessment timetable

Applications:

Please send your CV with a short email outlining why the role interests you and highlighting your most relevant skills and experience via the button below. Applications will be accepted until close of business on 13 September. Provisional interview dates are currently 19 and 20 September.

Kaplan is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

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