Field Service Technician

Recruiter
First Military Recruitment Ltd
Location
London, UK
Salary
Competitive
Posted
24 Aug 2019
Closes
09 Sep 2019
Ref
1243682188
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
KS3 - Field Service Technician

Location: London (within M25)

Salary: £23,000 - £27,000

Overview:

First Military Recruitment are currently seeking a Field Service Technician on behalf of one of our clients.
This is an exciting opportunity for the right individual with technical experience, looking for great prospects for progression.

Applications from ex-military candidates are actively encouraged, however all candidates will be given due consideration.

Duties and Responsibilities:

Carry out maintenance according to contract requirements, within customer's homes and businesses.
Perform and complete all jobs issued and assist in the development of your teams area as necessary, whilst meeting the clients objectives.
Achieve total customer satisfaction, via communication of work performed and any charges incurred, quality of work and tidiness.
Follow up on outstanding matters and proposals.
Work with the sales team to develop sales opportunities with assistance on surveys, technical issues and joint customer visits.
Ensure Service Vans are stocked with a maintained stock accuracy level of 98%.
Keep vans in a clean and tidy condition at all times.
Report all faults with product or parts which have the potential to cause problems of an ongoing nature.
Take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management as necessary.
Comply with Health and Safety regulations and polices; being responsible for keeping up to date and health and safety conscious.
Respond to ad-hoc tasks and requirements as instructed by management.
Skills and Qualifications:

Ability to communicate face to face with customers.
Good problem solving skills.
Must be willing to travel within region and occasional overnight stays.
Ability to work on own with minimal supervision.
Preferably from a plumbing / electrical background or appropriate service industry.
Location: London (within M25)

Salary: £23,000 - £27,000

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