IT Support Engineer Apprentice

Recruiter
Remit Training
Location
Cambridgeshire, UK
Salary
Competitive
Posted
24 Aug 2019
Closes
03 Sep 2019
Ref
1243678632
Contract Type
Permanent
Hours
Full Time
Remit IT are recruiting on the behalf of Frog IT Services, a business who are recognized for success of the wide range of IT Solutions they provide they are actively seeking a computer literate individual to join their IT Support Team!

This is a fantastic opportunity to join a team whose friendly and informal relationships lead to a close understanding of the Frog IT clientele that create value and agility to aid with a competitive edge and successful customer retention.

The key responsibilities include, but aren't limited to

- Helping to provide overall responsive IT support to client requests
- Developing and learning how to provide a proactive IT service
- Overall, adding value to the IT provisions and products that are provided by the company.
- You'll gain first line support and troubleshooting experience
- Develop on the required soft skills to be able to work and deal with people at all levels within organisations.
- Have the opportunity to work within real world IT Situations
- Learn to deal with both end user and server administration tasks
- Become a valuable member of a small team

Personal Qualities

The successful candidate will need to be technically minded
A problem solver and be able to work independently as well as within a team
You will need to have a firm grasp of the English language
Very good understanding of IT
A quick learner of new introduced technologies
An overall team player
Self-motivated and independent
Wanting to gain experience in all areas of a start-up IT Business

Skills Required

You will need some basic technical knowledge and the enthusiasm to learn lots more.
A base understanding of IT support, including hardware, software, troubleshooting and more!
Excellent customer service and communication skills are essential
A professional manner is required at all times and the ability to work under pressure

Qualifications Required

To be considered, you must have at least 5 GCSEs graded A/C or 8/4 or above, including English and maths or the Functional Skills/Key Skills equivalents

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