Product Owner Support & Revenue

Swindon, UK
24 Aug 2019
02 Sep 2019
Contract Type
Full Time
The Operational Services Team in the Support & Revenue Directorate has responsibility for the largest number of services and products which underpin the Trust's ability to grow in a sustainable way.

We are looking for an experienced Product Owner to help shape the future direction of our new membership and fundraising system. It will be a challenge, and a brilliant opportunity to demonstrate what you can do to help deliver effortless engagement for our supporters, staff and volunteers.
What it's like to work here
We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situated in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal cafe available every day.
What you'll be doing
A major programme is underway to update our membership and fundraising systems, Modus, enabling us to better serve our supporters and provide enhanced back office processes for our staff.

As Product Owner for Modus Data, you will be responsible for ensuring the data on our membership and fundraising systems meets the needs of the users. You will oversee the migration of our data to the new platform, and manage how we go on to maintain, organise and use that data across the Trust.

You'll lead in representing the strategic objectives of the service owners, key stakeholders and user needs within our operations, regions and head office. You'll work with the product manager and delivery teams to ensure that strategic objectives are translated into a product roadmap that realises business benefits.
The package

Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan, a loan towards rental deposits and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

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