Third Party Claims Handler

Recruiter
Pure Resourcing Solutions Limited
Location
Ipswich, UK
Salary
Competitive
Posted
23 Aug 2019
Closes
04 Sep 2019
Ref
1243150381
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Pure are pleased to be recruiting a Third Party Claims Handler on behalf of our well establish client based in Ipswich. They are looking for a passionate and motivated individual to join their ever growing team, this is an exciting opportunity for someone looking to develop a career within claims. To be successful you will need the drive required to meet and exceed customer expectations, build internal and external relationships and service excellence.

Duties and Responsibilities:

  • To work as part of a team managing claims in accordance with the required service standards, performance targets and regulatory legislation
  • Negotiate settlement of claims with customers, clients and suppliers where appropriate
  • To offer advice and guidance, coaching and support to peers, policyholders, clients, suppliers and partners
  • Understand and identity Fraud / Non-Disclosure / Recovery / Policy Limits
  • Liaise with colleagues and other operational areas to identify, analyse and improve existing business processes to maximise efficiencies and continually improve on the customer journey.
  • To ensure the proper and detailed recording of relevant information on the selected IT systems so as to provide a comprehensive audit trail.

Skills & Knowledge:

  • A sound knowledge of the Insurance Industry with experience within claims
  • Commitment to providing a first class service to customers, suppliers and partners.
  • Ability to work to targets and deadlines.
  • Ability to work as a team as well as autonomously to a high level of accuracy.
  • Persuasive communicator and negotiator.
  • Flexibility and receptiveness to change.
  • An understanding of regulatory legislation.
  • Computer proficiency and knowledge of Microsoft Office applications.
  • Excellent written and verbal communication skills.

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