Reception Administrator

Recruiter
CREATIVE SUPPORT
Location
Runcorn, UK
Salary
Competitive
Posted
23 Aug 2019
Closes
07 Sep 2019
Ref
1243076197
Sector
Charity
Contract Type
Permanent
Hours
Full Time
We are recruiting for a Receptionist Administrator to 30 hours per week covering maternity leave at a busy homelessness accommodation service for up 66 adults who are at risk of homelessness in Runcorn.

As the receptionist and administrative worker at Halton Lodge you will provide an efficient and responsive front of house service for our support staff, tenants and visitors including external agencies and professionals. You will be responsible for receiving calls, responding to queries and passing on messages promptly. Your duties will include monitoring the Halton Lodge email address and you'll liaise with our Head Office departments, especially our recruitment, training, payroll and maintenance departments to ensure the service runs smoothly.

This is a busy service and you will be the initial point of contact for our residents and their queries. You'll greet residents when they first join us at the service, issuing them with fobs and adding their information to our internal IT systems. You will work with the Service Manager to coordinate service rotas and you'll cover outstanding shifts by contacting our pool of bank workers.

This role calls for someone with a positive, can-do attitude, good communication and organisational skills and the ability to accurately input data onto databases/IT systems. You'll also need to demonstrate excellent customer service skills. The role is 30 hours per week and you will need to flexible to work on a rota including some weekends.

This role is for approximately 9 months providing maternity leave cover.

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