Senior Application Support Engineer

Natural Resources Wales
Cardiff, UK
23 Aug 2019
09 Sep 2019
Contract Type
Full Time
Senior Application Support Engineer

·Location: Cardiff

·Grade & Salary: 6 - £33,424

·Post Number: 201849

·Contract Type: Permanent

·Work Pattern: Full time, 37 hours

·Application Closing Date: 15 September 2019

Job Purpose

Working to the Applications Support Team Leader, the Specialist is expected to provide technical support of all live NRW applications within an ITIL framework and defined Application Support Team operating model, to deliver an outstanding customer focused service.

Qualifications and Skills

1. Extensive knowledge and experience of supporting and administration of Office 365 / SharePoint Online / SharePoint 2013 / RecordPoint and CRM Dynamics Online / CRM Dynamics On-Premise

2. Proven experience of working within an Azure environment.

3. Experience of developing in JavaScript, JQuery.

4. Experience of working in Visual Studio 2012 and 2013 and Team Foundation Server (TFS).

5. Proven experience of developing applications with the following technologies; HTML 5, CSS, C#, MS SQL and T-SQL.

6. Knowledge of ITIL Service Management - specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.

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