Junior Application Analyst

Liverpool, UK
23 Aug 2019
21 Sep 2019
Contract Type
Full Time
MyCSP administers the Principal Civil Service Pension Scheme (PCSPS) and provides pensions to over 1.5 million people. We have in-depth knowledge and expertise in the administration of Defined Benefit pension schemes and provide tailored services to more than 300 Government employers.

Joining us as Junior Application Analyst, you will be responsible for delivering second line systems support and troubleshooting for MyCSP.

Adhering to Service Desk policies and procedures, you will provide Tier 1 and Tier 2 support for service whilst effectively managing the incident queue, ensuring SLA's are maintained. You will design, develop and maintain a wide range of system generated documents such as; letters, forms and statements and carry out unit testing of own development prior to the formal test cycle.

So, if you are educated to GCSE level (or equivalent) in Maths and English at grade C or above and are IT literate with proficiency in the use of MS Office applications, then we want to hear from you.

Those who hold ITIL v3 at Foundation level are highly desirable, as are those who have basic knowledge of SQL.

In return for your passion, commitment and hard work, we offer a generous and competitive benefits package that includes;

• 24.5 days holiday (increasing to 27.5 days holiday after 12 months service, 30 days holiday after 10 years' service) + Bank Holidays

• Buy up to 3 additional days annual leave

• Performance related bonus

• Eye Care Vouchers

• Life Assurance

• Childcare Vouchers

• MyCSP Discount- 7.5% off major retailers

• Annual Dividend

• Season Ticket Advance Payment

• Pension Scheme- matching up to 10% contribution

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

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