Supporter Care Administrator

Recruiter
Hays Specialist Recruitment Limited
Location
Newtownabbey, UK
Salary
Competitive
Posted
03 Sep 2019
Closes
06 Sep 2019
Ref
1242382735
Sector
Charity
Contract Type
Permanent
Hours
Full Time
Your new company

A high profiled charitable organisation.

Your new role

You will be required to provide high quality supporter care to all its supporters, this includes dealing with all enquiries to include front of house, telephone queries and thank you receipting to agreed performance standards, ensuring efficient, positive communication and supporter interaction to build supporter loyalty and value. You will act as a point of contact for gift enquiries, process both individual and large volumes of gift donations and produce receipts and gift acknowledgement letters using templates provided. You will work closely with the Donor Development team, support them in the development and implementation of regular giver supporter journeys, including sending communications according to agreed schedules and standards.

What you'll need to succeed

To be successful within the role you will be required to meet the following essential criteria:
1 years' experience in a similar role
5 GCSEs to include English and Mathematics or equivalent

What you'll get in return

Access to free car parking
Opportunity to work in a great organisation

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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