IT Support Analyst

Recruiter
Clearwater People Solutions Ltd
Location
Whitstable, UK
Salary
Competitive
Posted
21 Aug 2019
Closes
09 Sep 2019
Ref
1222296176
Contract Type
Permanent
Hours
Full Time
IT Support Analyst, Whitstable, £18,000 - £21,000

We are currently recruiting for a IT Support Analyst to join our clients company based in Whitstable on a permanent basis. The IT Support Analyst will be responsible for providing 1st line support to a variety of end users. The IT Support analyst will be responsible for providing support for Windows 10, Office 365 and assisting with Server issues.

The IT Support Analyst will require a full driving licence and have excellent communication skills.

Personal skills required for the IT Support Analyst:
  • Excellent communication skills (specifically Verbal)
  • Professional Attitude
  • Be forthcoming and have a 'can do' attitude
  • Have a good understanding of impact and urgency
  • Ability to work on own initiative and manage own workload
  • Provide 1st and 2nd line support
  • Escalate tickets effectively if required

Technical skills required for the IT Support Analyst:
  • Ability to identify and solve PC/Server hardware and software issues
  • Excellent Microsoft knowledge including Windows and Server O/S
  • Good understanding of Networking infrastructure (LAN/vLAN/WAN)
  • Good knowledge of routers/firewalls
  • Good knowledge of switches

If you are an IT Support Analyst looking out for your next opportunity, then please apply below.

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