Employee Benefits Team Leader

JWS Resources Ltd
Eamont Bridge, UK
21 Aug 2019
09 Sep 2019
Contract Type
Full Time
Employee Benefits Admin Team Leader
£40,000 + benefits including pension, 26 days holiday, 4xDIS, PMI

Our client have been around since 1960 and now runs benefit programs for some of the country's most prominent industry groups and businesses. Our clients range of benefit solutions help employers provide peace of mind and financial security for their employees. They have a proud heritage and is a wholly owned subsidiary of The Building Engineering Services Association (BESA) group of companies, which offers a vast range of services developed with business in mind. Although they were originally set up to meet the needs of employers in the building engineering services industry, we are now open to any employer of any size, in any industry.

Reporting to the Chief Executive and with support from in-house sales, marketing, IT development and project management teams, the post-holder will have full responsibility for all aspects of product development, administration, reporting and compliance for their range of multi-employer employee benefit schemes.

Responsibilities include; Identify customer needs and the resulting product/market opportunities, translating these into costed business plans, overseeing projects to deliver to market; strategic operations/administration planning; reviewing and developing people and processes to ensure best practice and continuous improvement; oversight of departmental budget and forecasting; managing a small administration team responsible for the timely collection of employer contributions and payment of benefits; development and implementation of Service Level Agreements (SLA's); delivering customer excellence; ensuring appropriate technical training and guidance is provided and maintained for all administration staff and others as required; responsible for all aspects of quality control and quality management systems including employer and employee communications, scheme literature and website content; maintaining/developing controls and procedures to ensure that schemes and products remain compliant with all current FCA regulation and other regimes; responsible for ensuring that reports provided to the Executive, Corporate and Trustee Boards
are delivered on a timely basis and include accurate and appropriate detail

The successful candidate must be well educated, expeirence of developing and managing employee benefit products; thorough knowledge and experience of operating in an FCA regulatory environment; experience of leading, managing and supporting administration teams through times of change; relevant financial services qualification (e.g. CII); membership of an appropriate professional body; experience and knowledge of trust-based employee benefit provision; innovative use of web and app-based tools to deliver benefit products to employers and employees.

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