Case Team Manager

Recruiter
Microlink
Location
Eastleigh, UK
Salary
Competitive
Posted
16 Aug 2019
Closes
09 Sep 2019
Ref
1236897844
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Are you passionate about delivering excellent service? Lacking reward in your current role and seeking a new challenge?

If the answer is YES, keep reading as Microlink are looking for a Case Team Manager to join our team in Chandler's Ford!

  • Competitive salary of £22,000 - £25,000 per annum (dependent upon experience).
  • 20 days holiday (excluding bank holidays)
  • Free car parking
  • Pension Scheme
  • Excellent Career Development Opportunities

These are just a few reasons why you should join our team as a Case Team Manager!

Your New Role:

Microlink PC (UK) Limited's 25 years of passion, hard work and innovation has seen the company grow into a friendly, diverse business providing workplace solutions for companies in the UK and abroad. We are seeking an experienced, professional and highly organised Case Management Manager.

People are at the core of our business and we seek excellence. We are keen to hear from individuals who have Customer Service Management experience and who take ownership of their customers' and colleagues' needs in line with our values.

The purpose of the Case Team Manager is to offer support and service to teams through proactive management of cases with the responsibility of providing a high-quality service to end users, line managers and internal/external stakeholders appropriate to the client.

What You Will Have:

  • Experience of effective service delivery.
  • End to end process experience.
  • High levels of attention to detail and the ability to handle sensitive and confidential information.
  • Report writing experience.
  • Leadership/Management and Performance Management experience.
  • Exemplary levels of Customer Service.

Who Are We?

Microlink is at the forefront of the assistive technology industry. Our products and services have enabled a quarter of a million people with health conditions and disabilities to succeed in both education and employment.

Microlink's product range delivers the best value and latest innovations with solutions available to meet every requirement within the workplace. Microlink manages and provides ongoing customer support for employees of over 20 corporate companies throughout the UK and other strategic locations globally.

If you have the skills and experience to excel as our Case Team Manager, click apply!

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

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