Claims Handler

Yolk Recruitment
Cardiff, UK
22 Aug 2019
01 Sep 2019
Contract Type
Full Time
Are you an experienced Claim Handler looking for your next opportunity? We are working with a new insurance company who are looking for claims handlers to deliver planned performance and service standards to ensure customers are provided with an excellent customer experience. They are looking for innovative and proactive individuals who put customer service at the forefront of everything they do.

This is what you'll be doing

·Customer communications via live chat, phone and email.

·Handling accidental damage, fire, theft & vandalism claims from report to settlement.

·Dealing with all aspects of third party damage claims including those involving credit hire and bodily injury.

·Actively seeking subrogated recoveries and negotiate liability as the loss circumstances dictate.

·Identifying potential fraud using knowledge of fraud indicators, SIRA or other available tools and acting in accordance with company stated guidelines to deal with such claims.

The experience you'll bring to the team

·A minimum of 2 years' experience in working in a motor claims environment.

·Be completely customer focused and understand how to provide excellent customer service

·Interpret data to identify trends to inform action

What you'll get in return

·A basic salary of between £20,000 and £26,000 dependent on experience

·25 days annual leave plus bank holidays

·City centre location

·Free breakfast of a Monday morning to kick start the week.

Are you up for the challenge?

If this sounds like you or someone you know please get in touch. We offer a referral scheme for any candidates whose details are passed to us that we successfully place. For an informal chat about this role please contact Katie Phillips at Yolk Recruitment on 02921 673 762.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

Similar jobs

Similar jobs