Technical Product Manager - Chillers

Toshiba Carrier
Plymouth, UK
03 Sep 2019
09 Sep 2019
Contract Type
Full Time
Technical Product Manager - permanent, full time
Salary up to £50,000 + Car / Allowance + Incentives (10% Bonus) + Benefits

Toshiba Carrier Europe (TCEU) are responsible for Sales Engineering and Product Development, for Toshiba HVAC products, within the Europe, Middle East & Africa (EMEA) regions. The teams are based in Montluel (France) & Plymouth (UK).

TCEU are looking to recruit an experienced Technical Product Manager for a new Toshiba product launch (air cooled chillers) within the EMEA region. This position will be based from our Plymouth offices and will require extensive travel throughout the EMEA region.

As the head of this new function, you will build and grow a new team, dedicated to the new chiller product in line with the introduction of the new equipment. This new chiller team will be responsible for all Pre and Post Sales activities, Product Development with some hands on site commissioning and system start up.

This is an exciting opportunity for the right candidate. You will be a dynamic, driven and enthusiastic person with a proven technical knowledge on chiller technologies with the ability to oversee the launch of our new award winning chiller products.

The key focus of this role is to:
  • Manage the product launch of the new Toshiba USX Edge chiller products into the EMEA region
  • Provide technical knowledge on the new Toshiba USX Edge chiller products to our EMEA customers
  • Oversee all Pre and Post sales enquiries (including sales & technical training for our EMEA customers)
  • Liaise with the Factory in Japan and feedback customer comments / requests and quality reports, for the new chiller products, to the Toshiba Air Cooled Chiller Senior Management Team
Your main responsibilities will include:
  • Daily management of the new chiller technical support engineering team
  • Ensuring all new products are successfully launched on-time and that all internal and external stakeholders and customers receive timely communications and all relevant product information
  • Liaise with external test authorities to ensure Toshiba chiller products are certified as required by the EMEA market
  • Benchmarking the Toshiba chiller against competitors chiller products to understand product strengths, weaknesses and improvement opportunities
  • Working with the Toshiba marketing team to ensure product specifications, features / benefits and all technical information are correctly incorporated into all marketing communications
  • Proposing and agreeing product strategies, develop and implement as agreed to ensure correct strategic fit with company and customer / market objectives and brand image
  • Ensuring that all new product specifications reflect market requirements by use of various tools including conducting customer reviews/surveys and workshops
About Toshiba:

Toshiba is committed to delivering the highest standards of quality and innovation in all of the industries in which the company is a major player. These principles apply to the air conditioning division for which Toshiba continues to develop market leading products suitable for residential and commercial applications, where products are designed for energy efficiency and safeguarding the environment. A worldwide leader in the manufacture of energy-efficient air conditioning systems,

Toshiba Carrier supply leading air conditioning systems and controls for a range of applications from large offices, hotels, hospitals, healthcare facilities, universities, leisure centres and national retail outlets through to small residential projects. Our product range encompasses VRF, split systems, air cooled chillers, air to air heat exchangers, DX applications, air to water heat pumps and controls

We are a company committed to the continuing development of all employees, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

We welcome applications from talented Product Managers / Technical Managers or HVAC Engineers with a strong Technical Product Knowledge who live within a commutable distance of our Plymouth (PL6 7DB) office.

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