Senior Partnerships Support Executive

Staffordshire, UK
22 Aug 2019
03 Sep 2019
Contract Type
Full Time
The Company

TopCashback is the UK's most generous cashback website. Having been established in 2005, we are now the market leaders in cashback and still growing rapidly. TopCashback has previously featured as one of the fastest growing private companies in the UK for 3 consecutive years by the Sunday Times Virgin Fast Track 100.

The UK site currently has more than 9 million members and growing. TopCashback is an ethical company and lives by the motto "do as you would be done by". We extend this way of operating to all of our members, merchants and partners as one of our core values.

The Role

We are looking for an outgoing and pro-active Senior Partnerships Support Executive to join our busy and growing Partnerships team. We require a person who has previously demonstrated leadership skills in their current/previous role or someone who is ready for the next step in their career. The right candidate will be required to help guide junior members to the team, taking ownership of key tasks and be responsible for their delivery, with the aim to be managing and training within 6-12 months.

Attention to details is key as this role will include overseeing workload of junior members and ensuring that all offers presented to members are accurate. Site optimisation will fall within this role's remit and requires quick and creative thinking in an everchanging, fast paced environment. A comprehensive understanding of which brands perform well and add value to the business while also the ability to spot new trends.

We require someone who is a great communicator, quick to respond and have the able to quickly identify and solve problems. Responsible for key admin tasks that help to improve the service we offer to our members. The candidate will need to be efficient, organised, persistent and have a good eye for detail.

Key Responsibilities Include:

* Managing individuals within the team

* Working closely and liaising with the AM's in London on a daily basis

* Responding to client requests

* Responsible for process management and efficiency

* Ensuring accuracy of on-site content

* Communicating with external & internal clients

* Identifying new campaigns and creating new brand partnerships

* Monitoring & scheduling upcoming promotions

* Ensuring that key days including Black Friday/ Mega rates/ Site take overs run smoothly with all the key information needed for this to happen.

* Ensuring cashback tracking is correct & resolving discrepancies working closely with the Enquiries and Claims teams

* Building relations with networks and brands

* Internal system improvements & problem solving

* Responding to member activity & maximising opportunities with brands

Required Skills and Attributes:

* Well organised with the ability to prioritise workload and work to deadlines

* Enthusiasm

* Professional manner

* Excellent communication/interpersonal skills

* Self-motivated

* Strong writing skills

* Computer literate

* Determination to achieve results

* Proactive

* Eye for detail

* Ability to multi-task

* Able to manage & mentor individuals

* Uses initiative to perform tasks

* Ability to work independently & as part of a team

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