Claims Account Handler

Hamilton Fraser
Borehamwood, UK
22 Aug 2019
31 Aug 2019
Contract Type
Full Time
Claims Account Handler

Borehamwood | Salary: up to £23,500 | Working hours: Monday-Friday 9am-5.30pm
Job description:
Our insurance team are on the lookout for an sales experienced Claims Handler with excellent inter-personal skills to join the team. This is an exciting opportunity for someone to join a rapidly growing organisation in Borehamwood with a real family feel who can offer you an amazing working environment and industry leading training.

The main purpose of this role is to ensure that all claims are handled efficiently from notification through to settlement and to ensure that all actions and documentation issued comply with FCA regulations and within agreed service standards in line with Policy terms and conditions.

Take a look at the below spec and if you think this could be you, HIT THE APPLY BUTTON!
Some of the things you'll get up to:
  • Process new insurance claim notifications and notifying the relevant insurer within agreed service standards.
  • Negotiate, settle and/or repudiate claims within delegated limits of authority and to refer all claims above delegated authority to underwriters with recommendations.
  • Maintain professional relationships with loss adjusters, Insurers and other relevant legal and claims professionals.
  • Ensure that all new claim notifications are effectively handled and advised to Insurers within agreed service standards.
  • To be first point of contact and provide advice/guidance to policyholders throughout the life cycle of a claim.
  • Monitor the progress of a claim, making sure customers and other relevant parties (internal and external) are kept informed of the progress of claims where appropriate and any issues that may arise.
We'd like you to have:
  • At least 1 year's claims or case handling experience would be an advantage
  • Cert CII qualification (or progression toward this) would be an advantage
  • Excellent inter-personal and telephone skills with the ability to communicate clearly and precisely with others
  • Excellent customer service skills
  • Effective communication skills both verbal and written.
  • Ability to meet deadlines, and prioritise own workload
  • Competitive salary
  • 23 days holiday + bank holiday
  • Flexitime
  • Private healthcare for you and dependents (after one year's service)
  • Season ticket loans
  • Rental deposit loans
  • Unlimited free tea's and coffees
  • Casual dress code
  • Free fruit (delivered every Monday)
  • Industry leading training
  • Reimbursement for professional membership & exam fees. Time off for study
  • Sports and social events
About Hamilton Fraser:
Hamilton Fraser are an award winning leader in the property insurance market as well as the cosmetic and aesthetic sector. We administer the mydeposits tenancy deposit scheme, offer financial, legal and redress services as well as being the UK's largest supplier of cosmetic insurance. We're growing rapidly by acquisition and market share and have an extensive portfolio of impressive brands, our office is a hive of activity. Located in Borehamwood, with fantastic transport links, we have a dynamic, agile and fun environment where you can expect to develop your career at an accelerated pace and be generously rewarded for your efforts.

Similar jobs

Similar jobs