Technical Support Engineer

Swindon, UK
27 Aug 2019
13 Sep 2019
Contract Type
Full Time
Job Title: Technical Support Engineer - Automotive

Location: Swindon SN3

Salary: £28560 plus annual turnover bonus £3000-£4000 paid monthly

Contract: Full Time, Perm

Hours 37.5 hours per week

The role

Working in a small team of 6 in a relaxed working environment providing technical support to the customer service and sales team. The ideal candidate will have excellent automotive and electrical knowledge with some previous customer service/sales/ experience would be beneficial but not essential.

This job would be great for engineers who no longer want to work on the tools and looking for a desk based role with opportunities to get involved with exciting projects within the business.

* Answering automotive technical calls from customers and sourcing the correct information if you do not have the answer

* Liaising with engineers to obtain more detailed information when required

* Gain an excellent working Knowledge of the product range to enable the offering of alternative product when required

* Liaise with other departments when required

* The Technical Support Engineer will report to the Technical Manager

Additional Duties

* Support and update of all vehicle application guides

* A good understanding of Electrical components

* Occasionally attend road shows with clients and sponsors

This job was originally posted as

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