AV Manager

Recruiter
Concept Human Solutions
Location
London, UK
Salary
Competitive
Posted
22 Aug 2019
Closes
26 Aug 2019
Ref
1241414656
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
UNDERSTANDING, SERVICE, TRUST
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AV Manager

London Canary Wharf Circa £45,000
One of Europe's pre eminent providers of integrated audio visual communication systems. Due to continued success and growth of the business are seeking to recruit an AV on Site Manager based at clients site in Canary wharf London.With direct management of the on site technicians. The ideal candidate will have previous experience in Management in AV working with on site teams

The role is responsible for ensuring all activities at client's conference centre locations are delivered as per existing SLAs. They are the face of Global Multimedia Services to the client and have a primary goal of satisfying the client's needs throughout their meetings and events. Site Managers work with technicians, general client services and the technical production team to plan for events and meetings occurring in the conference centre by fulfilling staffing requirements, certifying equipment health, managing costs and overlooking onsite activities.

Direct management of onsite technicians (6 to 8) and cover/freelancers

· Service Improvements - work with the Operations Manager to identify service improvements

· Incident management - manage process lifecycle as per client GMS internal processes

· · Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required

· Staff Development - skills matrix, training requirements

· Daily workload management and allocation for all resources

Daily & Weekly Operations Meetings - staff requirements, technical requirements, room health status, AV charges

· Weekly Events Scheduling Forecast - staff requirements, training requirements

·

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