IT Applications Manager

1st Choice Computer Appointments
Kings Hill, UK
20 Aug 2019
06 Sep 2019
Contract Type
Full Time
IT Applications Manager
West Malling
40 hours per week - Monday to Friday

The IT Applications Manager is responsible for the overall management of our client's core business software applications. This role carries a diverse range of duties surrounding the full lifecycle management of applications, including liaisons with key business stakeholders, management of relationships with external suppliers, driving onward development of the application and providing high-level support in dealing with issues or problems - all with an aim of ensuring solutions deliver the requirements of the business.

Benefits for the role of IT Applications Manager include;
22 days starting holiday entitlement plus bank holidays (increasing yearly with length of service up to 28 days)
Perkbox access with access to over 300 benefits and discounts
Employee Assistance Programme
Private Medical Insurance with Bupa
Pension Scheme with 3% employer contribution and minimum 3% employee contribution
Cycle to work scheme
Rising Star Mentoring Programme, a whole host of career development opportunities, vibrant social culture - pub nights, team building, team awards, summer/ Christmas parties and much, much more!

Role Responsibilities for the role of IT Applications Manager:
• Provision/coordination of support, maintenance, updates and configuration of the core business applications
• To act as an ambassador and primary point of contact for core applications across the business
• Relationship management of external suppliers
• Understanding and translating business requirements into technical requirements
• Drive forward development and enhancements to the product, in line with business requests
• Prioritising requirements and ensuring these are managed with external suppliers
• Overseeing development testing and the coordination of user testing and release management
• To act as an escalation for internal business users for support related matters
• To track supplier performance issues and provide reporting to Senior Management
• To oversee day to day issue resolution and provide feedback to the business
• Identify future requirements to ensure the solutions remain fit for purpose
• To ensure that there is up to date process documentation and user guides

Personal Qualities & Key Skills of the IT Applications Manager
• Excellent organisational skills
• Outstanding communication skills
• Project process exposure/involvement
• Driven and tenacious in delivering change
• Comfortable with technical terminology and concepts
• Exceptional customer service orientation
• Ability to influence across the business and with third parties
• Self-motivation and passion to learn

Apply for the role of IT Applications Manager today!

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