Case Handler

IT Resourcing/IT Professional Services
Blackburn, UK
15 Aug 2019
29 Aug 2019
Contract Type
Full Time
A leading organisation are looking for Case Handlers to join their existing team in Blackburn. Under the direction of a team leader, you as a Case Handler will be responsible for delivering high quality administrative support and taking ownership of ongoing cases.

This Case Handler role is a contract position that will initially be 3-6 months but there is significant chance for extension from there. You will receive £150 per day for your services.

What you as a Case Handler will do:
  • Provide excellent service to our NHS colleagues in administering a variety of work across the business
  • Ensure compliance with applicable policies, standards and legislation as directed by Team Leaders and Managers
  • Delivery of a friendly and efficient customer service in addition to the accurate and up to date of relevant paperwork, taking full ownership of the cases
  • Support the wider operations team in the delivery of services to achieve business requirements and assure customer satisfaction
  • Provide information, advice and updates to professional agencies
  • Provide a high degree of quality and achieve accuracy benchmarks in everything you do

Your experience will include:
  • Strong experience using Microsoft Excel
  • Administration/data entry processing experience
  • Excellent standard of customer interaction and verbal communication skills
  • Positive, upbeat and task oriented when carrying out the activities
  • Willing to go the extra mile to ensure customer satisfaction and operational SLAs are met

If you feel you have the necessary level of experience and would like to be considered for the Case Handler vacancy, please send your CV to Adam Dolan at Capita IT Resourcing now by clicking the apply button below.

***PLEASE NOTE: This is an IMMEDIATE requirement and so hires for suitable Case Handler candidates can be done immediately***

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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