Field Based Sales Engineer/Account Manager

SG Personnel
Darlington, UK
22 Aug 2019
09 Sep 2019
Contract Type
Full Time
As a result of expansion our client, a north-east based manufacturer of products for use within hydraulic systems is looking to appoint a permanent Sales Engineer/Account Manager to be responsible for retaining, growing and improving profitability of existing customer accounts and introduce new profitable business streams.


1.Maintain regular contact with existing customers through planned visit programmes.

2.Provide accurate feedback to the business through customer visit reports to include all aspects of customer service.

3.Maintain and ensure retention of current business levels and part numbers and ensure the company is given the opportunity to tender for new and replacement business opportunities.

4.Meet annual sales targets for existing customers.

5.Identify new business opportunities that meet the strategic requirements of the business.

6.Ensure accurate information is provided for new business opportunities to include EDI, technical specifications, logistics etc.

7.Management of customer profitability, including the review of current business and ensure the companies minimum requirements for contribution are exceeded or maintained.

8.Monitor customer satisfaction on a regular basis with surveys to be conducted and the information fed back to the Sales Director.

9.Ensure the company is represented in a professional and positive manner at all times whilst maintaining confidentiality of company and customer sensitive information and IPR.

10.Maintain a high standard of dress during customer visits and ensure vehicles used for the purpose of customer visits are adequately maintained and kept in a clean condition.

11.Obtain feedback from quotations not taken up by customers and any lost business is accurately communicated back to the Engineering Quality Team.

12.Participate in team meetings as required.

13.Conform to Company health & safety, environmental and personnel procedures.

Key Performance Indicators (KPIs / subject to periodic review)

1.Retention of current business revenues and volumes.

2.New business levels in line with agreed targets.

3.Achievement of company's minimum contribution levels.

The territory would cover the whole of the north of England, to include the east Midlands, up to the Scottish border. There would be an expectation to work one day per week at the company's offices and manufacturing facility in Sunderland, and the remainder of the week would be spent in the field.

The company is offering a negotiable basic salary depending on experience, with a car allowance of £550 per month.

This role is being advertise on behalf of SG Personnel, who are acting as an employment busniess.

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