Trade Counter Customer Service

Recruiter
Adecco
Location
Ipswich, UK
Salary
Competitive
Posted
22 Aug 2019
Closes
03 Sep 2019
Ref
1228203060
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Job Title: Trade Counter Customer Service

Salary: £16,000 - £18,000

Location - Whitehouse, Ipswich

Working Hours - Monday to Friday 8.45am-5pm

PURPOSE: Are you currently working in face to face customer service or conducting telephone work but want more? This role is looking for a confident person to join their customer service team dealing with aspects of administration, customer service and telephone business development.

MAIN RESPONSIBILITY

To work on the trade counter, providing knowledge on anything from door locks to handles to hinges. (not expected to know anything - training is provided)
To be the face of the company to both tradesman and members of the public
Business development on the phone, calling clients to obtain information
Build relationships with existing clients and new clients
To help around the office with general administration

What are they looking for in a person?

Confident, able to talk to customers face to face
Good telephone manor
IT literate
Common sense
Quick learner/happy to learn

What experience/skills do they want?

Previous retail experience desired
Previous telephone experience desired
Confident, outgoing personality essential
No job hoppers

Benefits

24 days holiday plus bank holidays
Free car park
1 hour lunch
Health scheme (£50 towards dental, £100 towards physio, £80 towards glasses etc)
Bonus scheme on pay! Depending on performance (usually in the hundreds)
Progression if keen for long term investment (10-year plan)
Varied role - lots to motivate and challenge

CANDIDATES MUST BE ABLE TO INTERVIEW THURSDAY 8TH AUGUST 2019 PM

Our client is looking forward to having a fresh and exciting new candidate start with them. By registering with Adecco, you will benefit from the support of a dedicated and experienced recruitment consultant who specialises in the commercial industry, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications.

This service is offered right through from the initial meeting to the day you start your new role and beyond! Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions. Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of Permanent and temporary workers.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please visit our website

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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