Academic Services Manager

2 days left

Hays Specialist Recruitment Limited
Derbyshire, UK
22 Aug 2019
21 Sep 2019
Contract Type
Full Time
Academic Services Manager - Midlands - £44k to £48k (DOE) - 6 month FTC

An opportunity for an Academic Services Manager has arisen working for a leading University based in the Midlands, on a 6 month fixed term basis, to manage the University's regulations, policies and procedures for complaints, academic and non-academic appeals.

Your new role
As the Academic Services Manager you will manage a small team with oversight for the University's procedures for student conduct, complaints and appeals. You will develop, review and manage the operation, producing guidance, resource and offering professional advice on the student disciplinary process in relation to academic and non-academic misconduct. You be responsible for the management and development of the student complaints process and will support members of your team to undertake initial reviews of complaints and will act as an escalation point for complex cases. You will manage the academic appeals process which will include assessing the eligibility of appeals, attending appeal panel meetings, producing reports, liaising with staff and students and acting as a reviewer for the final review stage for appeals when required

What you'll need to succeed
Your resilient nature and experience of managing student conduct cases, complaints and academic appeals within a Higher Education setting will lead to your success. You will have prior experience of working within a regulatory framework and will have undertaken complex and sensitive casework. You will have serviced committees and discipline panels and will have managed OIA cases, as well as drafting responses to them. You will have excellent knowledge of the UK Quality Code and will be educated to degree level.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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