Travel Consultant

Randstad Business Support
Belfast, UK
21 Aug 2019
05 Sep 2019
Contract Type
Full Time
Do you have the ability to offer exceptional customer service to a corporate client base? Do you thrive in a fast paced office environment? Is Travel your passion?

Due to continued growth & new client wins Randstad are currently supporting a leading Travel Management organisation with the recruitment of Travel Consultants to join their expanding Belfast based team.

This is an exciting opportunity to join an established & thriving business arranging all aspects of group corporate client travel for UK & Ireland customers.

* Competitive salary £16500-£18000 pending experience
* Monday to Friday working hours
* Staff travel perks
* Free travel insurance annually
* Work place pension
* Health & wellbeing benefits
* Team rewards
* Scope for career development

You will be part of the group booking team, consisting of very experienced travel consultants, responding to travel requests from SME's, Government bodies and the Higher Education sector across the UK and Ireland. You will play a vital role in ensuring we continue to exceed customer requirements by providing the highest level of customer service and best value for money, whilst delivering quality group experiences.

* One year's Travel consultancy, airline or hotel booking agent experience within the travel, tourism, airport & hospitality sectors essential
* Knowledge of a Global Distribution System (GDS) highly desirable
* Previous customer service or call handling experience essential
* Experience of working in a corporate/group booking travel environment, knowledge of tailor-made trips, booking and changing multi sector and multi product itineraries is highly desirable
* Effective & professional communication skills essential
* IT proficiency with data entry experience essential
* Ability to prioritise and manage a varied workload of multiple client requirements

Job Responsibilities:
* Working as part of a team arranging worldwide travel for corporate & business accounts within commercial, government, education & local authorities
* Responding to enquiries from travel agents throughout the UK & Ireland alongside corporate clients
* Securing fights, accommodation, tickets and transfer details
* Providing in depth knowledge of destinations, tour operators and suppliers
* Using a GDS booking system
* Professional customer care exceeding customer expectations
* Account management

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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