Asset and Configuration Manager

Polar Recruitment Services Limited
Nottingham, UK
03 Sep 2019
09 Sep 2019
Contract Type
Full Time
Asset and Configuration Manager

Polar Recruitment are currently recruiting on behalf of a prestigious IT services client for an Asset and Configuration Manager who will be responsible for service delivery to the customer and contractual services team within costs, and accountable for the creation and maintenance of service profiles, including service plan documents, and the creation & maintenance of service processes and OSM's.

The Asset and Configuration Manager will look to value add to accounts and will also attend service reviews and customer meetings as required.

Other key responsibilities include governing the quality/accuracy of data in the CMDB, data reporting to the client, identifying and managing issues/risks and acting as the SME for the SACM service for assigned customers.

This position will also offers flexibility regarding base location (Milton Keynes, Hatfield or Nottingham) with opportunities to work from home.

Skills & Experience
  • The Asset and Configuration Manager will have extensive experience in a similar ITIL Asset and Configuration Management capacity, ideally gained within a complex IT Services environment, working with multiple customers.
  • The successful candidate will also have process engineering/development experience, the ability to create service models and ideally knowledge of Remedy ITSM.
  • Excellent verbal and written communication skills and strong customer facing skills are also a pre-requisite for the role.

The Asset and Configuration Manager will be rewarded with an attractive salary & benefits package, allied to superb career development opportunities with a marker leader in the IT Services space.

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