Trade Effluent Performance Field Manager

Matchtech Group Plc
East Sussex, UK
04 Sep 2019
09 Sep 2019
Contract Type
Full Time
Our client, are looking for a Trade Effluent Manager to head up the Trade Effluent team based in Falmer (outskirts of Brighton).

The ideal candidate will be responsible for controlling a key business area that influences the outcome of the strategic objectives of 'responsive customer service', 'removing wastewater effectively' and 'looking after the environment'. This will encompass the control of all medium to high-risk non-household discharges (there are approx. 300,000 non-household customers and 2000 trade effluent accounts).

Key accountabilities for the role include:

Line Management responsibilities for a regional team with customer facing, legislative and commercial roles.
Responsible for operational risk management of trade effluent control so that there are no asset failures or pollutions (and associated company fines) attributable to sustained consent breaches.
Responsible for ensuring that wholesale billing of £10 million/year is recovered fairly, timely and with a service that is gives customer satisfaction.
Responsible for the financial reporting of income streams and performance against budget.
Lead the development and establishment of processes and procedures for changing market conditions and legislation.
Lead the development and implementation of suitable tariffs for changing commercial requirements.
Lead for the successful alignment of trade effluent IT systems and associated internal systems to the requirements of changing processes and legislation.
Responsible for ensuring that all trade effluent discharges are consented in order to protect assets and income generation.
Responsible for establishing best practices across the industry as an active member of national forums.
Responsible for ensuring that all trade effluent processes/team actions are compliant with the Water Industry Act 1991 and Trade Effluent Quality Manual (for which they are the Owner).


Degree qualified in a relevant profession (science or engineering) or equivalent experience.
Experience in a Line Management role.
Expert understanding of municipal wastewater processes and legislation relating to the waste and sewerage
Commercial experience (understanding of the Non-Household Retail Market).
Ability to understand best value in different scenarios (short and long term) with good decision-making ability using limited information.

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application

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