Technical Account Manager

People Source Consulting
London, UK
04 Sep 2019
17 Sep 2019
Contract Type
Full Time
Technical Account Manager
Up to £50k
Central London

Our client is an award-winning provider of video streaming solutions to some of the largest players in the media industry. They build Next Generation TV services for broadcasters, sports federations and media companies using their in-house video workflow, service layer and app framework.

Their clients include UKTV, Sony, A+E Networks, AMC, News Corp, QVC and Box Nation to name a few - who rely on them to stream over 200 live TV channels and over 1m On Demand programmes both in the UK and across Europe.

They are successful and dynamic business who have been operating for 12 years and now have a team of 50+. Their offices are conveniently located within a short walk of Piccadilly Station.

This is an exciting opportunity for someone that's highly self-motivated, technically capable and confident in communicating with senior members of the media industry. You will work as part of the growing Account Management team and help to ensure we deliver the highest possible level of client satisfaction. You will focus on retaining existing clients and maximising revenue generation from emerging opportunities.

Key areas of experience include:

*Experience of account management, or a directly comparable role
*A customer-centric attitude with a strong desire to exceed a client's expectations whenever feasible
*Self-motivated and able to work autonomously to achieve agreed objectives
*Excellent collaboration skills and flexibility to work in a small team
*Well-organised with a methodical approach to tasks and effective time management
*Personable with a proven record of establishing and continually developing effective relationships with clients
*Excellent verbal and written communication
*A good understanding and knowledge of SaaS Technologies, any experience in TV, digital video broadcast or streaming technologies would be advantageous
*The ability to sufficiently comprehend technical issues raised by customers and respond with authority

If you are looking for your next Account Manager role, please apply now.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas

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