Client Account Manager

Recruiter
Densell Recruitment
Location
Tunbridge Wells, UK
Salary
Competitive
Posted
21 Aug 2019
Closes
31 Aug 2019
Ref
1240511170
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Client Account Manager - Insurance

Permanent

Circa. £35,000 (negotiable depnding upon experience)

Near Tunbridge Wells

We have a successful and established Household Insurance Claims Management Company who are seeking an experienced Client Account Manager in Kent.

This role would suit someone who has experience in building and maintain client relationships within the insurance industry (ideally with broker exposure).

Responsibilities

The Client Account Manager role will include:
  • Building & developing long-lasting customer/client relationships
  • Driving customer satisfaction through understanding and meeting needs
  • Following up on any opportunities for growth with existing clients
  • Attending client meetings and site visits as required
  • Producing and presenting performance statistics
  • Managing your own time and workload effectively
  • Seeking improvements to customer service delivery

Requirements

The successful Client Account Manager will need:
  • Excellent communication skills (written & verbal) and negotiation skills
  • Stakeholder/client management experience in the insurance industry
  • A good understanding of the insurance / claims industry and exposure to brokers
  • Customer service / engagement experience
  • A high level of accuracy and attention to detail
  • Excellent organisational & time management skills
  • A passion for insurance and a dynamic approach
  • Secondary education with qualifications in Maths & English
  • To be able to demonstrate numeracy and written English skills

Package
  • Negotiable Salary around £35K depending upon experience
  • 22 Days a year holiday + bank holidays
  • Free parking
  • Pension
  • On-going training and development opportunities

Additional Information

Please apply for this Client Account Manager role by clicking on the apply button at the bottom of the page. We may not always be able to reply to every applicant due to the volume of CVs received so if you have not received a reply within 3 working days please assume that you have not been successful on this occasion. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website or you can request a copy.

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