Service Charge Team Leader

Maidstone, UK
19 Aug 2019
31 Aug 2019
Contract Type
Full Time
Orbit is a fantastic business and one that's really going places.

Experienced and capable Service Charge Team Leader required. Overseeing a team of colleagues, this role will include managing and motivating staff, dealing with more complex queries and resolving escalations. You will take overall responsibility to deliver good service to all customers, including delivery of year end budgets and statements to customers on time.

About you

· Extensive experience of Service Charges

· Line management experience

· Flexible approach to working hours to be able to respond to times of peak demand (year end etc.).

· Willingness to travel, as required, to our other offices.

· Extensive knowledge of relevant legislation e.g. Landlord & Tenant Act, RICS Code etc.)

· Extensive knowledge and experience of residential property management

· Experience of lease reading/interpretation


· Relevant Professional qualification (IRPM, RICS)

· Finance Qualification (AAT or equivalent)

Why apply?
We believe that an organisation's best asset is its people, and as such we want everyone to feel that they can make a difference. We want to unlock the potential in all Orbit employees and maximise their satisfaction in the job. We have a corporate training programme, opportunities for professional development and our employee's tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

About us

We are one of the UK's leading housing groups providing high quality, good value homes to over 100,000 customers across the Midlands, the East and South East. We are a developing housing association that owns and manages 42,000 homes and builds 2,000 new homes every year.

Our customers are at the centre of everything we do. We provide all sorts of homes for all sorts of people and our innovative approach empowers every one of them to grow and flourish. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.

We empower our employees and enable people from every background to achieve their career ambitions by giving them the support, benefits, training and environment they need to thrive at work and in life.

To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need

Similar jobs

Similar jobs