Import Gateway Manager

Recruiter
Freightserve Recruitment
Location
Hounslow, UK
Salary
Competitive
Posted
27 Aug 2019
Closes
09 Sep 2019
Ref
1240494646
Contract Type
Permanent
Hours
Full Time
Freightserve recruitment are looking for an experienced Import Gateway Manager for a major Freight Forwarder. The company is based in the Heathrow area.

Main Tasks and Responsibilities:-

Operational:-
  • Ensuring maximum operational effectiveness and efficiency across all aspects of the Import Gateway Air department.
  • Continuous reviewing and improvement of operational processes within the department.
  • Run event control weekly and ensure completion
  • Ensuring that the team meets its operational KPI's

Customer Services:-
  • Continuous reviewing and improvement of Import Gateway processes within the department.
  • Ensure all queries and complaints are investigated and responded to promptly both from Branch or overseas offices.
  • Arrange branch visits to review performance levels.

Administration:-
  • Continuous reviewing and improvement of Import Gateway processes within the department.
  • Ensuring that the team meets its administration KPI's

People Management:-
  • Full responsibility of the management and development of the employees with the department, ie performance management, absenteeism, MPP's, disciplinary hearings.
  • Ensuring that people resources within the department cover the department workloads ie managing the leave calendar throughout the year & overtime.
  • Hold regular team meetings

Financial Management:-
  • Preparation of monthly GP results
  • Ensure all Handovers / Billing is completed in line with KPI requirements
  • Review and action unbilled and losses report and provide corrective action and training If applicable
  • Review and ensure SAP query tool is actioned in line with the KPI's

Benefits include; Car allowance, company bonus, 25 days holiday, pension and private medical.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!

This job was originally posted as www.totaljobs.com/job/87676610

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