Client Relationship Manager

Recruiter
Able Personnel UK Ltd
Location
Berkshire, UK
Salary
Competitive
Posted
22 Aug 2019
Closes
05 Sep 2019
Ref
1225872422
Sector
Education
Contract Type
Permanent
Hours
Full Time
Client Relationship Manager

This is a national role visiting clients

Home based and then travel

Attending meetings in Reading

Managing a team of Business Development Consultants

Accountable for strategic customer relationships and delivery of service

Support the client in improving the performance of their learning by providing expert advice and guidance

Meeting contractual obligations, ensuring that resources and skills match the demand of the client

Develop and growth of clients account in gross margin

Support sales bid team with extension and retender of contracts

Develop and maintain relationships with internal and external stakeholders

Attend monthly and quarterly meetings for reviews with clients to drive client satisfaction

Lead, alongside Client Director during renewals, new bids and new business development activity with existing clients to drive growth within new and existing clients

EXPERIENCE

Strong business acumen with the ability to think strategically and to understand a customers underlying business and organisational needs

Managing client facing engagements at a strategic level in a customer focussed service led environment

Experience of working within an outsourced service delivery environment involving the management of client and third party stakeholder relationships

Learning and development industry experience essential

SALARY AND BENEFITS

Salary £35,000 to £45,000 per annum

Mileage Paid or train fayre

23 Days Holiday + Stats

Company Pension with 5% employer contribution

Excellent promotional prospects

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