2nd Line Senior IT Support Analyst

Recruiter
PREMIER GROUP UK
Location
Essex, UK
Salary
Competitive
Posted
21 Aug 2019
Closes
30 Aug 2019
Ref
1205454946
Contract Type
Permanent
Hours
Full Time
Role: 2 nd Line IT Support Analyst

Skills: - Senior 2nd Line Support experience, Administration Skills (ServiceNow System), KPI driven environment, Microsoft Technologies, Citrix, Incident & Problem Management and Leadership Skills.

I have a client based in Basildon who is looking for a 2 nd Line IT Support Analyst who has experience with Senior 2nd Line Support experience, Administration Skills (ServiceNow System), KPI driven environment, Microsoft Technologies, Citrix, Incident & Problem Management and Leadership Skills on a Permanent basis.

Our Client is offering the successful 2 nd Line IT Support Analyst a salary up to £38,000 based on experience.

This role will be providing support to the company's internal staff and working closely with the Service Desk Manager.

The ideal candidate for this role will have previous experience within a supervisory, team lead or management role within any industry.

Skills and Experience Required

- Excellent communication and people skills

- Senior 2 nd Line Support experience

- Administration Skills (ServiceNow System)

- KPI driven environment

- Microsoft Technologies

- Citrix

- Incident and Problem Management

- Leadership Skills

- Qualifications: ITIL foundation, CompTIA, or Service Desk Certifications are desirable but not essential.

If this 2 nd Line IT Support Analyst role with experience of Senior 2nd Line Support experience, Administration Skills (ServiceNow System), KPI driven environment, Microsoft Technologies, Citrix, Incident & Problem Management and Leadership Skills opportunity is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further.

Please Note: If this 2 nd Line IT Support Analyst opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP.

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