Program Manager

Brook Street
London, UK
03 Sep 2019
25 Sep 2019
Contract Type
Full Time
Program Manager
Remote Working - (EMEA Time Zones)

Brook Street is currently working on behalf of our Global IT Client to recruit a Program Manager. This is a contract role until the 30th June 2020.

Salary: Up to £510.00 per day depending on skills and experience

We have initiated multiple practice initiatives within Enhanced Solution Support (Services - CDD) where we decided to accelerate the creation of deliverables using an external vendor. The areas are Knowledge Management, Service Activation Standardisation and Solution Analytics as a Service.

Program Manager Responsibilities:
  • Organise meetings, create meeting minutes, follow up on open actions, administrative tasks
  • Support in general and own in defined areas the creation of deliverables
  • Drive inherited activities to achieve the above outputs
  • Actively contribute to the creation of deliverables of other stakeholders

(No travel is required)

Program Manager Requirements:
  • Good cultural awareness and interpersonal skills, key stakeholders are based in Europe, India, Asia and US
  • Must be able to communicate precisely and concise with stakeholders at various levels
  • Objective/outcome driven workstyle; must be able to translate objectives to activities and tasks
  • Must be able to create operational procedures and tasks based on defined objectives
  • Expert knowledge in Service Management, particularly in the areas Problem-, Knowledge Management and Service Transition (ITIL certification is preferred; ITIL expert certification is a bonus; ISO/IEC 20000 and/or COBIT certifications are a bonus)
  • A good understanding of Agile Methodologies (e.g. Dev/Ops, SCRUM, Kanban)
  • Familiarity with VSTS is a bonus

Deadline for applications: Tuesday 13th August at 9:00am

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