IT Support Engineer

Recruiter
The Tec Recruitment Group Limited
Location
Norwich, UK
Salary
Competitive
Posted
02 Aug 2019
Closes
29 Aug 2019
Ref
1224730756
Contract Type
Permanent
Hours
Full Time
IT Support Engineer

25 - 35K

Norwich, Norfolk

Permanent

My Client is offering the opportunity for a confident Support Engineer with good customer service skills to support, manage and upgrade a variety of client on premises and hosted IT platforms.

The role requires someone who can work on their own initiative when dealing with customer issues and escalations from second line support. The position will involve both remote and where required onsite support. The role will require some out of hours and emergency support when need for customer emergencies or projects.

Essential Duties and Responsibilities:

Working knowledge of MS Active Directory and domain environments

Excellent knowledge of Microsoft Office 365

Experience of Server Virtualisation (Hyper-V / VMware) management setup and monitoring

Remote access solutions, Terminal services and VPN solutions

Experience of network topology, design, setup, maintenance and security including, firewalls, routers, switches and VoIP telephony systems

Ability to manage, Backup, business continuity and threat protection solutions.

Network monitoring and auditing

Working knowledge of cloud-based solutions and infrastructure as a service such as Microsoft Azure

Please apply with your most recent CV for consideration

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