Complaint Handler - £150

Recruiter
Huntswood
Location
Edinburgh Technopole, UK
Salary
Competitive
Posted
20 Aug 2019
Closes
06 Sep 2019
Ref
1239965496
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Huntswood are looking for experienced complaint handlers in either Edinburgh/Glasgow.

Are you an experienced complaint handler who loves resolving customer complaints and queries? Are you passionate about providing an excellent level of customer service?

Role overview:

Working within a fast-paced environment, you will be working on an ongoing complaits project, conducting a full investigation into the customers complaint.

Relevant skills and experience to include:
  • Complaint handling experience, this may be from any of the following areas:
    • Banking (e.g. PPI, PBA complaints, investment complaints)
    • General insurance (e.g. motor or home insurance)
  • Strong telephony experience (working in a call centre environment)
  • Excellent written and verbal communication skills
  • Ability to manage a case load of files to a very high standard with a strong attention to detail
  • A positive and flexible attitude

About us: Huntswood is a specialist resourcing and consultancy firm in governance, compliance and complaints. Put simply, we provide our clients with the right people.

What are we like to work with: Dependable, driven and collaborative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Interested? Apply now.

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