Telecoms/IT technical Advisor

TMR Group
Coleshill, UK
20 Aug 2019
09 Sep 2019
Contract Type
Full Time
My client based in Coleshill are looking to recruit an experienced Technical Support advisor into their team.

The ideal candidate will have at least 2 years experience in a supporting role in IT and telecoms and experience of VOIP/PBX.

Due to the location you will also need your own transport.

Any addition training required to assist you in the position will be provided as part of the role.

You will be part of a busy technical team and will be responsible for providing technical support on a range of Digital & IP telephony and broadband services as well as hardware technical support for our range of telephone system products.

Duties include, processing, tracking and managing orders for new telephone lines and services from cradle to grave and for providing continuous updates to customers from order creation to service delivery and completion.

Be part of the team that are the first point of contact for customer support and will need excellent communication skills.

Experiences that would be of advantage:

Panasonic TDA, TDE, NCP & NS series telephone system, Online e-billing systems, WLR3 portal & procedures. Broadband provisioning & fault resolution.

If your interested in this role please send us your CV.

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